These terms of service ("Terms") govern your use of our website and the services we provide. Please read these Terms carefully before using our website or services. By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy.

1. Use of Services: Our services are intended for use by anyone. You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services in any way that is prohibited by any applicable laws or regulations.

2. Service Area: We provide services within a certain service area. Please contact us to confirm if we service your area.

3. Scheduling and Cancellation: You may schedule services by contacting us or by booking online. We will confirm your scheduled service with you. If you need to cancel or reschedule a service, please contact us at least 24 hours before your scheduled service. Cancellations or rescheduling with less than 24 hours' notice may result in a fee.

4. Payment: We accept a variety of payment methods, including credit card and electronic bank transfers. Payment is due at the time of service unless otherwise agreed upon.

5. Satisfaction Guarantee: We stand behind our work and if you're not completely satisfied with the services we've provided, please contact us and we'll make it right.

6. Employee Background Checks and Insurance: All of our employees are background checked and fully insured for your peace of mind.

7. Access to Property: You do not need to be present during the cleaning service, but we do ask that you provide us with access to your property. We are not responsible for any damage to your property caused by your failure to provide access or by any other factors outside of our control.

8. Cleaning Supplies and Equipment: We provide all necessary cleaning supplies and equipment for our services. However, if you prefer us to use your own cleaning products, please let us know.

9. Liability: Our liability to you for any damage or loss arising out of or in connection with our services or these Terms is strictly limited to the amount you paid for the services.

10. Changes to Terms and Services: We reserve the right to make changes to these Terms and our services at any time. Your continued use of our website and services following any changes indicates your acceptance of the new Terms or services.

11. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Ontario, without giving effect to any principles of conflicts of law.

12. Contact Us: If you have any questions about these Terms or our services, please contact us.